Shipping Policy

SHIPPING & PURCHASE POLICY  
(Updated as of 28-04-2026)

Thank you for choosing QALA, by Kiran 🤍  
Each piece you order is thoughtfully made just for you, with attention to detail, craftsmanship, and care. We truly appreciate your support and trust in our brand.

Shipping & Delivery

As all our pieces are made-to-order and often tailored to your specific preferences, please allow 10-15 working days for your order to be crafted and delivered.  
We promise it’s worth the wait, as every piece is created specially for you.

Purchases & Cancellations

Since we begin working on your outfit as soon as your order is placed, we’re unable to accept cancellations once the order is confirmed. We kindly request you to review your order details carefully before checkout.